Patient-Focused Care

At Radiotherapy Centers of Kentuckiana, our patient-focused treatment planning and superior cancer care provides:

• Ongoing communication with your family, physicians, and oncologist to assure coordination and delivery of your care
• State-of-the-art positioning, scanning, and radiation therapy equipment
• Consistent, site-based physicians and staff
• On-staff radiation therapists with a combined 80+ years of experience
• Flexible hours with short appointment wait times
• Casual, friendly, comfortable atmosphere

Below, you’ll find a variety of patient resources designed to help make your radiation therapy journey as seamless as possible. If you ever have any questions, please don’t hesitate to call us at the cancer center where you’re receiving treatment. You can reach our Louisville, KY, radiation oncology center at (502) 409-9701 and our Jeffersonville, IN, radiation oncology center at (812) 285-6000.

If you need assistance after hours, over the weekend, or during holidays, you can page our on-call provider. To do so, simply call one of our offices and our answering service will assist you. If you are experiencing a medical emergency, please dial 911.

The first section of this page includes resources for new patients. If you are an established patient, please click here.

New Patients

Which of your radiation oncology centers is located nearest to me?
Visit our Locations page to see the full addresses of our two radiation oncology centers, including maps, directions, and parking information for each.

Do I need to fill out any patient forms before my first appointment?
To make your registration process run smoother, please print and fill out the forms included in our New Patient Packet. If you are being treated for prostate cancer, please also fill out this questionnaire to give you and your physician an accurate understanding of the severity of your symptoms.

What should I expect at my first appointment?
Your first appointments at RCK will involve registration and meeting with your care team and doctor. Please arrive 15 minutes early to complete the registration process. Generally, the first appointment can take 1 – 2 hours, so please plan accordingly as we want to ensure we have plenty of time to get all your questions addressed and provide you guidance on next steps.

Registration:

When scheduling your first appointment, the receptionist will ask you if you want to register for Noona, our patient portal, or if you prefer us to email or mail you your intake forms in advance. This will allow you to complete your forms at your leisure (but prior to coming in for your appointment).

During registration, a patient services representative will take a photo for your medical record and will review forms and information with you, including:

• Demographic information
• Consent forms
• Completed questionnaires. Be sure to fully complete these, including your cell phone number and email address
• Your insurance benefits
• Patient Rights and Responsibilities document
• Copy of your driver’s license
• Copy of your health insurance card(s)
• List of medications you are actively taking

Meeting with your doctor and care team: Your doctor and care team will review your medical history and perform a physical exam. Further testing may be scheduled. Your doctor and care team will discuss next steps with you and your family. Your care team may include:

• Nurses
• Medical Assistants
• Radiation therapists
• Physicists & Dosimetrists
• Financial Counselors
• Schedulers

When will I receive my treatment plan details?

During your consultation, your radiation oncologist will make a recommendation for your radiation treatment plan. Once you have signed consent to proceed with radiation treatment, they will then schedule you accordingly. Each patient’s treatment plan can be different, with some requiring additional imaging and/or additional procedures prior to the treatment planning CT simulation.

Next, you will have your CT simulation, which your team will use to design your treatment plan. It takes the radiation oncologist, physicists, and dosimetrists some time to craft your custom treatment plan. About 1-2 weeks after your CT simulation appointment, the technician will begin scheduling your treatments.

Established Patients

How do I access my patient portal?

You can access your patient portal through the Noona app. Please ask our patient service representatives to send you an invitation so you can activate your account. Log in or sign up for Noona here.

I want to pay my bill. How can I do that?

We offer convenient online bill pay. You can access online bill pay here. You will need to provide your Patient ID (found in the top section of your statement/bill) and date of birth. We accept all major credit cards.